Google voice is going after Skype. Just like the recent Palm Pre vs. iphone. I think this is a good thing for consumers. I just started using Skype a few months ago due to my own disagreement with Sprint. There are some really cool things about Skype and some weird issues thatI hope they improve on.
1. The texting option. you can text other people you get charged for it and they can't text you back on Skype. This is whacked because on AOL you can text back and forth for free with the caveat that it's not your phone number.
2. Call quality is suspect at times it reminds me of those old cell phone days...
Some of the features of google voice just seem way frickin cool.
- Live Screening of the call.
- True SMS rather than the challenge as listed above.
- voicemail transcripts
I am considering using skype for it's multiple number ability and also considering using google voice in beta if they let me and play with this as well.
I will keep you updated. I don't know if there is a wrong answer as much as it's competition and competition means that skype will have to improve.
Competition gives us a choice in which tools to be most effective with.